Support Article
The AccessGroup page is unavailable for the offline user
SA-46274
Summary
The unavailability of the AccessGroup page for the offline user results in the following issues:
- The 'AccessGroup.pyIsOfflinable = false' condition returns true
- An incorrect dynamic layout is picked up
- The Edit functionality does not work
Error Messages
Not Applicable.
Steps to Reproduce
- Configure two dynamic layouts with the below visibility conditions:
AccessGroup.pyIsOfflinable = true (for Offline check)
AccessGroup.pyIsOfflinable = false (for Online check) - Check the 'Run Visibility Condition on Client' check box
- Log in to mobile application as offline and check for the Access Group in cache
Root Cause
An issue in the custom application code or rules. The AccessGroup page is not packaged for offline.
Resolution
Perform the following local-change:Use pxRequestor.pzIsOfflineEnabled to check the offline enable criteria.
Published April 27, 2018 - Updated October 8, 2020
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