Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

The AccessGroup page is unavailable for the offline user



The unavailability of the AccessGroup page for the offline user results in the following issues:
  • The 'AccessGroup.pyIsOfflinable = false' condition returns true
  • An incorrect dynamic layout is picked up
  • The Edit functionality does not work

Error Messages

Not Applicable.

Steps to Reproduce

  1. Configure two dynamic layouts with the below visibility conditions:
    AccessGroup.pyIsOfflinable = true (for Offline check)
    AccessGroup.pyIsOfflinable = false (for Online check)
  2. Check the 'Run Visibility Condition on Client' check box
  3. Log in to mobile application as offline and check for the Access Group in cache

Root Cause

An issue in the custom application code or rules. The AccessGroup page is not packaged for offline.


Perform the following local-change:

Use pxRequestor.pzIsOfflineEnabled to check the offline enable criteria.

Published April 27, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us