Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Action getting triggered for controls in RO-Mode on double click

SA-20324

Summary



Actions configured On Click event for Controls (Radio buttons or Checkbox) were triggered on double click even when the control was disabled and grayed out by the disable When condition.

This issue occurred only in Internet Explorer 11 and works as expected in Chrome v48.0.2564.109.

CPM 7.1.3 was used on Pega 7.1.7.

Error Messages



Not Applicable

Steps to Reproduce



1. Load the demand in Internet Explorer 11.
2. Give inputs in the form.
3. Submit  inputs by clicking Proceed. The screen refreshes with success message. Controls are disabled and grayed out as per the When condition.
4. Double click the control. The actions configured for the control are triggered on double click, which is not expected from a disabled control.

Root Cause



A defect in Pegasystems’ code or rules.

For radio buttons and checkbox controls, data-click attribute has value in the form of '...'
Actions for data-click are defined in the parent element (either div or span). The control is looped back to parent element when the click event is performed. Disabled attribute is not found for parent element, thus the browser assumed that the element was not disabled.

Resolution



Apply Hfix-26252.
Suggest Edit

Published February 29, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us