Support Article

Add attachments fails with upgrade



An error occurred when a case, with more than 250 characters, is upgraded from PRPC 6.3 to Pega 7.1.9.

Error Messages

Trying to save an invalid page: Trying to save an invalid page: page is not valid
.pyMemo: "- Require updated payslips for female applicant
- Require updated payslips for male applicant
- Require recent letter from employer for male applicant (letter held on file is dated December 2013). L..." is too long, maximum length allowed is 250

Steps to Reproduce

  1. Attach a note to a case with more than 250 characters in PRPC 6.3.
  2. Upgrade the case to Pega 7.1.9.
  3. Try to attach any document.

Root Cause

Tested and made change within the activity pzPopulateAttachCategory, the Step 4 (Property-Set):

Change the following from :
.pyMemo==””?AttachPage.pyNote: .pyMemo
LinkPage.pyMemo==””?AttachPage.pyNote: LinkPage.pyMemo



Apply HFix-28471.

Published July 15, 2016 - Updated August 4, 2016

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