Support Article
Add attachments fails with upgrade
SA-25652
Summary
An error occurred when a case, with more than 250 characters, is upgraded from PRPC 6.3 to Pega 7.1.9.
Error Messages
Trying to save an invalid page: Trying to save an invalid page: page is not valid
.pyMemo: "- Require updated payslips for female applicant
- Require updated payslips for male applicant
- Require recent letter from employer for male applicant (letter held on file is dated December 2013). L..." is too long, maximum length allowed is 250
Steps to Reproduce
- Attach a note to a case with more than 250 characters in PRPC 6.3.
- Upgrade the case to Pega 7.1.9.
- Try to attach any document.
Root Cause
Tested and made change within the activity pzPopulateAttachCategory, the Step 4 (Property-Set):
Change the following from :
.pyMemo==””?AttachPage.pyNote: .pyMemo
to:
LinkPage.pyMemo==””?AttachPage.pyNote: LinkPage.pyMemo
Resolution
Apply HFix-28471.
Published August 4, 2016 - Updated October 8, 2020
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