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Support Article

Add note functionality not working after upgrade

SA-3832

Summary



After upgrading from 6.1 sp2 to 7.1.6 user is not able to add a note on consumer tab of composite screen.

Error Messages



No error on the screen but tracer has ORA-02899 : sequence doesn't exist exception.

Steps to Reproduce



Go to composite screen by searching the contract. Go to consumer tab and add a note.


Root Cause



Pega removed all of the Connect SQL rules in favor of declare pages and modernizing the sample application.

Resolution



User needs to re-design and follow Pega ootb ‘add note’ example which uses the Data Page (D_Contact_Notes_Results).
 
 
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Published January 31, 2016 - Updated December 2, 2021

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