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Support Article

Add Selected button is not working in Add Widgets modal window

SA-42298

Summary



User is trying to widgets to dashboard from Add Widget link, however when user click Add Selected button in Widgets modal window, it is not adding the widgets as expected.


Error Messages



Not Applicable


Steps to Reproduce

  1. Open the User Portal.
  2. Select Edit Dashboard gear icon.
  3. Select Add widget link to launch the widgets modal window.
  4. Select the checkbox next to any widget, now click Add Selected button to add the widgets to dashboard.


Root Cause



A software use or operation error : User customization.

Resolution



Perform the following local-change:

User has customized the pyModalTemplate section.

However at runtime Cancel and Add Selected button are overlapping with modal window content.

When user performs save as pyModalTemplate from Pega-UIEngine:07-10-17 ruleset to user application ruleset, then widgets are adding as expected.

So requested user to redesign the their pyModalTemplate by taking pyModalTemplate from Pega-UIEngine:07-10-17 ruleset as reference.

Suggest Edit

Published November 7, 2017 - Updated October 8, 2020

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