Support Article
Add/ViewAttachment Section is Displaying Coloured BG in IE8
SA-4003
Summary
Add/View Attachment Section Displays the Attachment added for the Work Object. While Opening attachment it is Displaying Coloured BackGround in IE 8.It Works fine in IE 10.
Error Messages
Purple Colour is in the Background
Steps to Reproduce
1. Login as Requestor and Create a Work Item
2.Submit the Case after filling the Case
3. Login as Validator and Return the Case to the Requestor
4.On Other Actions - Select Add/View Attachments
5. Click on any of the Attachment to view the Content
Root Cause
The root cause of this problem is a defect in customer application code/rules.
py-tables-override CSS is customized by adding some styles related to urgency.
Resolution
This issue is resolved through the following local change:
Removed custom urgency styles from py-tables-override CSS file and create new CSS file with those removed styles and finally include that new CSS file in User portal harness rule.
Published January 31, 2016 - Updated October 8, 2020
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