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Support Article

AES 7.1 Installation



After successfully installing AES 7.1 on PRPC 7.1.5 it is observed that AES server is sending mail for Alert Creation but not sending mail regarding Exception and not saving details in daily score card . Also, user is using default account for Email listener hence the need for another email account for the AES. (Since AES picks default account always). Please suggest a way to achieve this.

Error Messages


Steps to Reproduce


Root Cause



HFIX-21234 resolves the issue.

Published January 31, 2016 - Updated October 8, 2020

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