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Support Article

AES 7.1 Installation

SA-7410

Summary




After successfully installing AES 7.1 on PRPC 7.1.5 it is observed that AES server is sending mail for Alert Creation but not sending mail regarding Exception and not saving details in daily score card . Also, user is using default account for Email listener hence the need for another email account for the AES. (Since AES picks default account always). Please suggest a way to achieve this.


Error Messages


NA

Steps to Reproduce


NA

Root Cause



NA


Resolution



HFIX-21234 resolves the issue.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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