Support Article
AES Repeatedly Shows Error Message
SA-8454
Summary
Following errors are observed in AES log file.
[2/25/15 21:31:48:105 JST] 00000053 SystemErr R log4j:ERROR Exception in SOAPAppenderPega.sendEvent()
[2/25/15 21:31:48:105 JST] 00000053 SystemErr R log4j:ERROR Msg: SOAP service [PegaAES][Events][logAlert] failed:PRRuntimeError
[2/25/15 21:31:48:105 JST] 00000053 SystemErr R log4j:ERROR Cause: null
Stesp to Reproduce:-
- Install PRPC 7.x version
- Install AES 7
- Configure nodes to monitor the PRPC.
- AES logs contains these errors
Root Cause
PEGA 7 DSS needs to be modified to the new ruleset for the PEGA-Engine for PEGAAES .
Resolution
This issue is resolved through the following local change: *
Add a Dynamic System Setting for
Pega-Engine.properties/com.pega.pegarules.bootstrap.codeset.version.pegaaes/default
and specify the value 07-20-01.
Here is the link for PDN article:
https://pdn.pega.com/autonomic-event-services-aes/troubleshooting-compegaaes-cannot-be-resolved-to-a-type-failed-to-compile-generated-java-soap-servi
Published April 29, 2015 - Updated December 2, 2021
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