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Support Article

After committing hotfixes, they still show as uncommitted



After committing a list of hotfix items on the update manager page, they still show on the uncommitted list.

Error Messages

No error is displayed, the list of uncommitted hotfixes never clears.

After clicking on the "Commit All" button, successful message is given

But the HFIXes still show in the Ucommitted list.

Steps to Reproduce

Click on "Commit All" button in Update Manager page.

Root Cause

The root of this issue is that the values for the column pyUniqueID are larger than the 16 characters used for the column size.
The value gets truncated upon insert and when tried to use it as a key to link rows and user is not able to find anything.



This issue is resolved through the following local-change:

Increase the column size of pyUniqueID from 16 character to 32 character. pyUniqueID value is also saved in the pxInsName column, hence populating each row's pyUniqueID column with the value from pxInsName column. Thereafter restart the JVM and commit the hotfixes from update manager page.

Published August 27, 2015 - Updated October 8, 2020

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