Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

After migration PegaHCAGM rules are missing

SA-23848

Summary



Application was developed in one environment on Pega Customer Service for Health Care (CSHC) 7.14.  On migrating to another environment with CSHC v7.14 installed, many rules missing. 
The ruleset from which the code was originally developed has PegaHCAGM 07-13 rulesets but this ruleset version is not present in the new environment. 

 

Error Messages



Not Applicable.


Steps to Reproduce



Both the environments are built on the same platform and version, but the version of the application ruleset for PegaHC_CPMHC • 07.14, in the new environment, is different.


Root Cause



A software use or operation error.  
CSHC 7.14 has a prerequisite of Healthcare Industry Foundation (HCIF) 7.13.  In the new environment HCIF 7.14 was installed instead which does not have the 07-13 ruleset version for PegaHCAGM.

Resolution



Make the following change to the operating environment:

CPMHC is looking for 07-13 rulesets, thus install HCIF 7.13, to resolve the issue.

Published June 9, 2016 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us