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Support Article

Agents are not listed in Admin studio agent summary



Application level agents are not listed in the Admin studio agent summary post upgrading Pega 7.2 to Pega 8.2.1.

Error Messages


Not Applicable


Steps to Reproduce

  1. Log in to the Google Cloud Messaging (GCM) application
  2. Go to the Admin studio

Root Cause

A software use or operation error. The agent was not enabled.


Perform the following local-change:
Enable the entry that is configured on the universal node to run.



Published August 15, 2019 - Updated December 2, 2021

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