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Support Article

Agents do not display in SMA post maintenance activity



Post maintenance activity in the system, the agents of some rulesets do not display in System Management Application (SMA).

Error Messages

Agents are not available in SMA.

Steps to Reproduce

Open System Management Application and verify Agent Management. 

Root Cause

Checkbox in Agent-Wide Settings in the Agents and Agent Schedules is not enabled.  


Perform the following local-change:
Select Enable this agent checkbox.



Published November 30, 2018 - Updated October 8, 2020

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