Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

AJAX container does not work correctly in Theme Cosmos



When using an AJAX container to open multiple work objects in tabs, blank work objects open in the User portal.

Error Messages

Not Applicable

Steps to Reproduce

Convert the Single Page Application (SPA) dynamic container present in the UserPortal section to use a multi-doc dynamic container. Hence, cases open as a tab inside an iFrame.

Root Cause

The Cosmos application must use the out-of-the-box configuration which is based on an SPA dynamic container.


Do not customize the UserPortal section or add any AJAX container to sections or pages.

Published December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us