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Support Article

Ajax request that is fired via Firefox is not returning response



When trying to select a value from the drop down that is triggering a AJAX request to the server.

This Ajax request that is fired via Firefox is not returning response where as it is working fine in Chrome and Internet Explorer.

Error Messages

Not Applicable

Steps to Reproduce

1. Configure a drop-down control.
2. Add an action set for 'change' event with two reload section actions.

Root Cause

A defect or configuration issue in the operating environment
This is not working in Firefox 49.0.1 browser version.


Make the following change to the operating environment:

Upgrading to higher version of Firefox (firefox 50.1.0 version) resolves the issue.

Published February 10, 2017 - Updated October 8, 2020

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