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Support Article

Ajax request that is fired via Firefox is not returning response

SA-33016

Summary



When trying to select a value from the drop down that is triggering a AJAX request to the server.

This Ajax request that is fired via Firefox is not returning response where as it is working fine in Chrome and Internet Explorer.


Error Messages



Not Applicable


Steps to Reproduce



1. Configure a drop-down control.
2. Add an action set for 'change' event with two reload section actions.


Root Cause



A defect or configuration issue in the operating environment
This is not working in Firefox 49.0.1 browser version.

Resolution



Make the following change to the operating environment:

Upgrading to higher version of Firefox (firefox 50.1.0 version) resolves the issue.

Published February 10, 2017 - Updated October 8, 2020

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