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Support Article

Applet does not load through SiteMinder URL; direct access works



The requirement is to have a java applet placed inside a section which takes few JAR files as parameters required for applet initialization.
User creates the JAR files as binary files with extension as JAR and directory as webwb on IE11.
The issue is that the JAR files are not loaded to the app server directory (webwb) when these JAR files are referenced by the applet. It works fine in development environment and JAR files are downloaded correctly where no SiteMinder (for SSO - Single Sign On) is used. Applet is not initialized in this case.

Error Messages

Not Applicable

Steps to Reproduce

1. Use the below applet with some JAR files and observe if the applet is loaded correctly.

<OBJECT name="AppletName" classid='clsid:8AD9C840-044E-11D1-B3E9-00805F499D93' width="1" height="1">
<PARAM NAME="separate_jvm" VALUE="true"></PARAM>
<PARAM name='archive' value='webwb/creditmon_dsc_l.jar,webwb/dialerlib_72_l.jar,webwb/geotelimpl_icm_l.jar,webwb/unifiedipdialer_l.jar,webwb/vidialer_72_l.jar'/>
<PARAM name="code" value=""/>
<PARAM name="type" value="application/x-java-applet;jpi-version=1.4.2_19"/>
<PARAM name="logLevel" value="5"></PARAM>
<PARAM name="primaryImplClass" value=""/>
<PARAM name="primaryIP" value="<%=tools.findPage("D_DialerEnvSettings").getString(".DialerEnv")%>"/>
<PARAM name="site" value="<%=tools.findPage("D_DialerEnvSettings").getString(".DialerEnv")%>"/>
<PARAM name="loglevel" value="5"/>

Root Cause

A defect or configuration issue in the operating environment. Direct access works and access through SiteMinder is not working.


Make the following change to the operating environment: 

SiteMinder is configured with certain file types for download and JAR is not one of them. Add JAR file type to Site Minder configuration.

Published January 31, 2016 - Updated October 8, 2020

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