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Support Article

Application profile generation is incorrect



When users tried linking specifications to flow actions and generated Application profile, the specification does not appear linked to the Flow Action and appears as an unreferenced Specification, under the Case Type.

Error Messages

Not applicable

Steps to Reproduce

1. Create a Case Type definition in the Framework.
2. Add a single Stage and Step, with a multi-step process flow.
3. Create one or more Assignment shapes and corresponding flow actions.
4. Create a specification and link it explicitly to the Flow Action by opening the rule.
5. Save and check in the Flow Action and Process Flow rules.
6. Save the Case Type definition.
7. Generate the Application Profile from the Application Overview page.

Root Cause

An issue in the custom application code or rules.

The case type section lists all specifications linked to flows(connectors or assignments), and then any specifications for a case type that are not linked to flows.

Later in the document - appendix c for the application profile - all implementation rules (a flow action in this case) that are linked to any specifications in the application are listed.

If the user wants the specification to be listed under the correct case type, it can also be linked to the connector shape in the flow rule that calls the flow action.



Perform the following local-change:

Link the specification to the connector shape in the flow rule, that calls the flowaction, so that it gets listed under correct case.



Published November 18, 2016 - Updated October 8, 2020

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