Support Article
Application server crashes on exporting Rule-Admin-Product
SA-25706
Summary
When a developer exports a Rule-Admin-Product (RAP), the application server hangs.
Error Messages
RequestorLockException and associated Thread dumps are generated in PegaRULES log file.
Steps to Reproduce
Not Applicable.
Root Cause
An issue in the custom application code or rules. It was determined that one of the Data Class that was exported as part of the RAP was mapped to an external Table that had millions of records.
Resolution
Exclude the Data class from the RAP Rule before the export.
Published July 27, 2016 - Updated October 8, 2020
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