Support Article

Apply and cancel stay on screen after clicking any column(RD)

SA-38506

Summary



Apply and cancel stay on screen even after clicking any column in Report Definition (RD) with PRPC 6.2 SP2.


Error Messages



Not Applicable


Steps to Reproduce



1. Launch any Report Definition and try modifying the column width.The focus shifts to the extreme left with the dialogue box open.
2. Do not enter any value in the dialogue box, click on any other column Label.
3. Observe that the “Apply” button and the “Cancel” button stays on the screen, also the Out-of-the-box (OOTB) features for example, Export to PDF/Excel, Save Report, and so on gets disabled.

Expected behavior is that the buttons should also disappear with the other parameters of the Dialog box and the OOTB features should be enabled.


Root Cause



A defect in Pegasystems’ code or rules, that there is no check condition mentioned to disable the sorting on click of the column, when there is a popup opened.

Resolution

An enhancement request, FDBK-19686, has been created for consideration by Pega Product Management.


Published May 25, 2017 - Updated July 5, 2017

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