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This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Archived articles land in the review queue



Archived articles land in the Review queue on the Pega Knowledge portal. However, the requirement is that archived articles must not land in the Review queue. 


Error Messages

Not Applicable


Steps to Reproduce

  1. Log in to the Pega Knowledge portal
  2. Create new articles and set the Review time
  3. Archive the articles
  4. Wait until the Review time lapses. The archived articles land in the Review basket


Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-68082.

Published December 2, 2021

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