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Support Article

Arrow icon (Back) displays in Microsoft Edge browser



Arrow icon (the Back arrow) displays in the Microsoft Edge browser.

Error Messages

Not Applicable

Steps to Reproduce

In the browser, enable the backward or forward icons in the web page.

Root Cause

An issue in the custom application code or rules.


Here’s the explanation for the reported behavior:

The arrow displayed due to customization. In the browser, when the backward or forward icons are enabled, the icons display on the web page when the user swiped the screen.

Published December 30, 2019 - Updated December 2, 2021

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