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Support Article

Assembly errors occur on clicking a Survey link from an email

SA-90966

Summary



Assembly errors occur on clicking a Survey link from an email.


Error Messages



Survey - Error opening Control

com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance RULE-HTML-PROPERTY PXICON #

Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SURVEYHEAD
Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SURVEYRESULTS1
Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SUPPLIERSURVEY


Steps to Reproduce



Click the Survey link in an email to open the survey.


Root Cause



An issue in the custom application code or rules.
The survey user was not authorized to open the pxIcon control. As a result, the section rule failed to assemble.


Resolution



Perform the following local-change:
  1. Modify the Survey user's Access Group to grant access to the user to open the Rule-HTML-Property rules.
  2. Perform a Revalidate and Save of the Section rules which have the Assembly errors.
Suggest Edit

Published March 28, 2020 - Updated October 8, 2020

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