Support Article
Assembly errors occur on clicking a Survey link from an email
SA-90966
Summary
Assembly errors occur on clicking a Survey link from an email.
Error Messages
Survey - Error opening Control
com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance RULE-HTML-PROPERTY PXICON #
Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SURVEYHEAD
Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SURVEYRESULTS1
Problem executing pzAssemblePreprocess for RULE-HTML-SECTION CODE-SECURITY SUPPLIERSURVEY
Steps to Reproduce
Click the Survey link in an email to open the survey.
Root Cause
An issue in the custom application code or rules.
The survey user was not authorized to open the pxIcon control. As a result, the section rule failed to assemble.
Resolution
Perform the following local-change:
- Modify the Survey user's Access Group to grant access to the user to open the Rule-HTML-Property rules.
- Perform a Revalidate and Save of the Section rules which have the Assembly errors.
Published March 28, 2020 - Updated October 8, 2020
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