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Support Article

Assignment Status is wiped out when using Bulk Process

SA-20007

Summary



When using the out of the box (OOTB) Bulk Process to transfer work objects, the system wipes out the Assignment status for the assignments that were transferred.

Error Messages



Not Applicable

Steps to Reproduce

  1. Go to Bulk Process.
  2. Transfer an assignment using the Bulk process.

Root Cause



The Bulk process uses the wrong Transfer flow action (pyTransferAssignment).

Resolution



The Bulk process uses the wrong Transfer flow action (pyTransferAssignment). It is suggested to use the Transfer flow action. This change results in the dropdown showing the words "Transfer Assignment" instead of "Transfer".

Published February 26, 2016 - Updated October 8, 2020

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