Support Article
Attachment Description is truncated
SA-96695
Summary
Text is truncated in the 'Case Attachment' popup window for the attachment's Description.
Error Messages
Not Applicable
Steps to Reproduce
- Add a button to any section.
- On the button, add the 'View Attachment' action.
- Save and launch the portal.
- Add notes.
Root Cause
An issue in the custom application code or rules.
Resolution
Perform the following local-change:
- Remove the TruncatedSubject format for the .pyMemo field in the AttachmentListEmbed list view and CoverAttachmentListEmbed.
- Save both the rules.
Published January 2, 2020 - Updated December 2, 2021
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