Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Attachment Description is truncated



Text is truncated in the 'Case Attachment' popup window for the attachment's Description.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add a button to any section.
  2. On the button, add the 'View Attachment' action.
  3. Save and launch the portal.
  4. Add notes.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:
  1. Remove the TruncatedSubject format for the .pyMemo field in the AttachmentListEmbed list view and CoverAttachmentListEmbed.
  2. Save both the rules.

Published January 2, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us