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Support Article

Attachment Name is not proper



If any document with Non-English characters in it's name  have been attached to a mail and  when listner reads the mail with that particular attachment then  Attachment Name is not getting populated correctly.

If an email attachment file name contains non English characters it is showing some garbage value with some encoding 

Error Messages


Steps to Reproduce

Send inbound email to application with attachment. File name should contain non English characters.


HFix-21374 resolves the issue

Published June 12, 2015 - Updated October 8, 2020

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