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Support Article

Audit history displays '?' in status for JP Localization

SA-87291

Summary



On changing the localization to JP (Japanese), the Audit Histroy status in Japanese characters displays as ????.  This occurs only when the flow action name is ScenarioDetermination.




Error Messages



Not Applicable


Steps to Reproduce

  1. Change localization to JP.
  2. Add 'Scenario Determination' word in the Audit History.


Root Cause



An issue in the custom application code or rules.
The database and server encoding was not set to UTF-8.



Resolution



As a local-change, encode the database and server to UTF-8.

Published September 6, 2019 - Updated December 2, 2021

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