Audit trail converts special characters and displays their names
Audit trail converts the special characters and displays their names.
For example, '&+' displays as '&+'.
Steps to Reproduce
- Input data into fields in the case information screen with special characters
- Add the field in Field Level Auditing
- Save the case. Check audit trail and observe that the characters are converted
The pyCaseHistoryContent section uses the FormattedText control for the pyMessageKey (Description) column.
ResolutionPerform the following local-change:
Change the pyCaseHistoryContent section to use the DisplayAsLiteralLocalize control for the pyMessageKey (Description) column.
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