Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Audit Trail not populating for few properties

SA-38279

Summary



Users observe that the Audit Trail for a work object is not populating for few properties.

Error Messages



Not Applicable


Steps to Reproduce

  1. Open the case in review mode.
  2. Try to update few of the fields using a local action.


Root Cause



An issue in the custom application code or rules.

The properties values were not changed to the updated value in clipboard.

Resolution



Perform the following local-change:


Configure to fire 'Post Value' action on change of the properties value. This changed the value in clipboard and resulted in adding audit trail.

Suggest Edit

Published July 11, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us