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Support Article

Authenticate time out warning behavior incorrect



A developer implemented the time out activity and its working as per our business requirement.  However, when setting the pxSessionTimer section parameters for timeout to 60 minutes, and warning to 59 minutes, the warning window comes after 1 minute. 

Error Messages

Not Applicable

Steps to Reproduce

  1. Include the pxSessionTimer section on the page.
  2. Set the parameters to 60 minutes for the time out and 59 minutes for the warning

Root Cause

A software use or operation error.


Here’s the explanation for the reported behavior: The warning parameter is the number of minutes before the time out take place, so the warning is coming 59 minutes before the 60 minute timeout, or after only one minute of inactivity.  Suggested that the developer change the warning parameter to "1" instead.  Developer confirmed that this gave the correct behavior.


Published February 9, 2016 - Updated October 8, 2020

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