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Support Article

Authenticate time out warning behavior incorrect

SA-19053

Summary



A developer implemented the time out activity and its working as per our business requirement.  However, when setting the pxSessionTimer section parameters for timeout to 60 minutes, and warning to 59 minutes, the warning window comes after 1 minute. 

Error Messages



Not Applicable


Steps to Reproduce

  1. Include the pxSessionTimer section on the page.
  2. Set the parameters to 60 minutes for the time out and 59 minutes for the warning

Root Cause


A software use or operation error.



Resolution



Here’s the explanation for the reported behavior: The warning parameter is the number of minutes before the time out take place, so the warning is coming 59 minutes before the 60 minute timeout, or after only one minute of inactivity.  Suggested that the developer change the warning parameter to "1" instead.  Developer confirmed that this gave the correct behavior.

 

Suggest Edit

Published February 9, 2016 - Updated October 8, 2020

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