Authentication error during test connectivity for emails
Authentication error during test connectivity for emails. The username and password are correct as they can be used to log into the email server directly.
javax.mail.AuthenticationFailedException: 535 5.7.0 (#MBR1212) Incorrect username or password.
Steps to Reproduce
- Create an Email Account rule
- Configuring the rule
- Run test connectivity
A defect in Pegasystems’ code or rules. The value in the 'User ID' field on the rule form was used incorrectly.
Perform the following local-change:
Change the 'User ID' value to match the 'From' value.
Published March 29, 2018 - Updated October 8, 2020
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