Authentication timeout warning and auto log-off not working
Your application is designed to log off users after an idle period of time. The authentication timeout setting in the Access Group does not work. After a timeout period, users see the pop-up window for entering their credentials (username and password), but it does not work.
Steps to Reproduce
Configure authentication timeout in the Access Group form, the Advanced tab.
A defect in Pegasystems’ code with the Session Timer and the Log-off Timer that was corrected in Pega 7.1.8.
Upgrade to Pega 7.1.8.
See the Pega 7.1.8 Release Notes for the Resolved Issue:
Session Time and Log-off Corrected
As an alternative to upgrading to Pega 7.1.8, perform the local-change that is provided in SA-10027, pxSessionTimer logoff timer does not display as expected.
Published January 31, 2016 - Updated October 8, 2020
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