Authentication/RedirectGuests setting is creates issues
SummaryWhen user set Authentication/RedirectGuests as True or comment it out from prconfig.xml - SSO does not work.
However, when user set Authentication/RedirectGuests as False - SSO works, but httpsPRWebLDAP1 login page gets distorted.
Error MessagesSSO failure - Unauthenticated or not available.
Steps to Reproduce
- Set Authentication/RedirectGuests as True or comment it out from prconfig.xml and notice that SSO does not work.
- Set Authentication/RedirectGuests as False, and notice that SSO works but httpsPRWebLDAP1 login page gets distorted.
Root CauseA third-party product issue: specifically F5 load balancer iRule configuration.
ResolutionMake the following change to the operating environment:
cookie_path variable in one iRule was not defined once corrected, both SSO scenarios work irrespective of the 'Authentication/RedirectGuests' prconfig setting (should use default in both cases).
Published January 6, 2017 - Updated January 17, 2017