Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Auto-complete popup overlapping complete screen



When selecting values from the auto-complete field, the search popup enlarges and occupies the entire screen. This occurs when using the Chrome browser.

Error Messages

Not Applicable

Steps to Reproduce

  1. Add an autocomplete control in a section.
  2. Run the case in the User portal.
  3. Search for a value in the autocomplete field. The Search popup covers the complete screen.

Root Cause

A defect or configuration issue in the operating environment.

In touch-enabled devices, touch events are prioritized over mouse events. Pega does not support touch or mouse combination devices completely. Support for such devices is delivered in Pega 7.3.


As a local-change, disable the 'Enable touch events' option in the Chrome flags.

For more information, refer to: Note: Update to Pega 7.3 such that touch-enabled devices are supported.

Published July 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us