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Support Article

Autocommit errors and PRRuntimeException disable agents

SA-42075

Summary



PRRuntimeException and autocommit errors disable agents randomly.


Error Messages

com.pega.pegarules.pub.PRRuntimeException: caught exception during autocommit check
at com.pega.pegarules.data.internal.access.ConnectionManagerImpl.returnConnection(ConnectionManagerImpl.java:2276)
at
.
.

com.pega.pegarules.data.internal.access.DatabaseImpl.executeRDB(DatabaseImpl.java:6581)
at com.pega.pegarules.data.internal.access.DatabaseImpl.listRDB(DatabaseImpl.java:6529)
...

Caused by:
com.ibm.websphere.ce.cm.ObjectClosedException: DSRA9110E: Connection is closed.
at com.ibm.ws.rsadapter.jdbc.WSJdbcWrapper.createClosedException(WSJdbcWrapper.java:122)
.
.
at com.pega.pegarules.data.internal.access.ConnectionManagerImpl.returnConnection(ConnectionManagerImpl.java:2269)
... 22 more


Steps to Reproduce

Not Applicable


Root Cause

A third-party product issue. The verify connection (Validate new connections or Validate existing pooled connections ) check boxes must be checked when the data source in WebSphere verifies the connection.


Resolution

Perform the following change to the operating environment:

Check one or both of the verify connection (Validate new connections or Validate existing pooled connections) check boxes.


Suggest Edit

Published September 25, 2017 - Updated October 8, 2020

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