Support Article
Autocomplete dropdown menu floats on scrolling the mouse
SA-80321
Summary
The autocomplete dropdown menu that displays on the screen, floats on scrolling the mouse or pressing the down arrow key. This occurs if the screen has a scrollbar.
Error Messages
Not Applicable
Steps to Reproduce
- Create a section containing an autocomplete control with the source as a Data page, Clipboard page, or report definition.
- At run time, place the cursor on the autocomplete field and press the Down arrow on the keyboard to trigger the dropdown menu. Do not select any item.
- Move the mouse scroll. The dropdown menu floats over the screen.
Root Cause
In the Customer Service Interaction, the scroll occurred on a section DIV. Hence, the popup was not repositioned automatically.
Resolution
Apply the following hotfixes:
- HFix-48605
- HFix-49232
Published August 19, 2019 - Updated December 2, 2021
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