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Support Article

Autocomplete is not populating the correct data at runtime



User noticed that Autocomplete control is not displaying the correct results. Developers are using Declare page as a source to this Autocomplete control . The declare page loads data via a load activity which is using RDB-List method to retrieve the data from external database.

Developer has made some changes in Load activity and saved it in higher ruleset. But at runtime system is picking the old version only thereby not showing the correct data

Error Messages

No error message. Autocomplete control is not displaying the correct results.

Steps to Reproduce

1. Configure Autocomplete control with Node level Declare page as a source.
2. Create an activity with RDB-List method and use it as a source to Declare Page

Verify the behavior at runtime whether autocomplete is displaying proper results or not?

Root Cause

The root cause of this problem is defect/misconfiguration in the operating environment.

  1. Cache is not up to date at user end.


This issue is resolved through the following local change:

  1. Truncate cache tables in Database, empty server temp directory and do the fresh restart of the server.

Published July 7, 2015 - Updated October 8, 2020

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