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BIX jobs are unresponsive when run through Command Line



Business Intelligence Exchange (BIX) jobs are unresponsive intermittently while running through the Command Line.

Error Messages

Not Applicable

Steps to Reproduce

Run the BIX Extract rule through the Command Line.

Root Cause

The Oracle 12c ( database and the driver version ojdbc6.jar are not compatible.


Make the following change to the operating environment:

Downgrade the database to Oracle since Pega 7.1.6 does not support ojdb8.jar which is a compatible driver version for Oracle 12c (

Published February 12, 2020 - Updated December 2, 2021

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