Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Bix process are not invoking



While running multiple Business Intelligence Exchange (BIX) Extracts parallelly using Shell scripts which are scheduled to run simultaneously, one of the BIX Extract rules is not invoked sporadically. The user must run the BIX Extract manually by executing the Shell script later.

Error Messages

Not Applicable

Steps to Reproduce

Provide multiple BIX Extract rules as parameters in different Shell scripts.

Root Cause

The issue does not occur when all the Extract rules are present in the same Shell script where the rules are invoked individually according to the Extract rules list present in the Shell script.
The issue occurred when the Extract rules are split into two different Shell scripts which are scheduled to run at the same time.
The first Shell script containing multiple Extract rules invoked the BIX Extract individually and consumed less time. The BIX Extract rule provided as a standalone in the latter consumed about 90 minutes time when invoked. This Extract rule is not invoked sporadically due to a large set of records where the database connection is exhausted in invoking the remaining Extract rules.


Perform the following local-change:

Set a half hour difference between the scheduled timing of both the Shell scripts such that the Extract rules which consume a lesser amount of time are scheduled first.

Published February 11, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us