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Support Article

Blank screen displays on performing a Browser Refresh

SA-99231

Summary

Blank screen displays on performing a Browser Refresh.


Error Messages



Exceptions on console.


Steps to Reproduce

  1. Log in to the application
  2. Close the browser window or tab
  3. Open one of the assignments
  4. Perform a Browser Refresh


Root Cause



An issue in the custom application code or rules. The MultiTabPortal is corrupted.


Resolution



Perform the following local-change:
  1. Create a new MultiTabPortal
  2. Save the MultiTabPortal in the application ruleset

 






 

Suggest Edit

Published December 2, 2021

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