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Support Article

Blank screen displays on performing a Browser Refresh



Blank screen displays on performing a Browser Refresh.

Error Messages

Exceptions on console.

Steps to Reproduce

  1. Log in to the application
  2. Close the browser window or tab
  3. Open one of the assignments
  4. Perform a Browser Refresh

Root Cause

An issue in the custom application code or rules. The MultiTabPortal is corrupted.


Perform the following local-change:
  1. Create a new MultiTabPortal
  2. Save the MultiTabPortal in the application ruleset



Published December 2, 2021

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