Support Article
Blank space in report Export to PDF
SA-33528
Summary
Issue with Out-of-the-box (OOTB) export to PDF feature for the report definition.
When the records are less than 30 in report, unwanted blank space is coming after the filters criteria.
Error Messages
Not Applicable
Steps to Reproduce
1. Create a report definition with custom filter section, which included dynamic layout.
2. Run the report from report browser.
3. Apply some filter criteria.
4. Click on export To PDF. Blank space is shown as in below screenshot and report columns are displayed stacked.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
User Custom filter section using advanced css styles such as dynamic layout inline triple, double and so on.
These are not supported as the generated PDF supports only static html.
Support for this Dynamic layouts are taken as major enhancement for the product and Feedback IDs are shared.
FDBK-1394, FDBK-14124, has been created for consideration by Pega Product Management.
Published March 15, 2017 - Updated October 8, 2020
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