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Support Article

Breadcrumb displays incorrectly



User adds the Reassign functionality to a screen flow. Breadcrumb displays incorrectly when the Reassigned operator opens the case.  

Error Messages

Not Applicable

Steps to Reproduce

  1. Reassign a case 
  2. Return to the previous stage using the Change stage  

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
Add the below code to the UserWorkForm:


 #ScreenFlowTabs ul #future
    visibility:visible !important;
    display:block !important;



Published February 5, 2019 - Updated October 8, 2020

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