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Support Article

Broken pipe error on using SAML2.0 authentication service on IE



Broken pipe error occurs when using the SAML2.0 authentication service on the Edge or Internet Explorer browser. 

Error Messages


] ( web.impl.WebStandardImpl) WARN - I/O Exception occurred while closing the Stream
323 INFO  [stdout] (Log4j2-AsyncLoggerConfig-1) Broken pipe
323 INFO  [stdout] (Log4j2-AsyncLoggerConfig-1) at Method) ~[?:]
323 INFO  [stdout] (Log4j2-AsyncLoggerConfig-1) at ~[?:]
323 INFO  [stdout] (Log4j2-AsyncLoggerConfig-1) at ~[?:]
323 INFO  [stdout] (Log4j2-AsyncLoggerConfig-1) at ~[?:]
323 INFO  [stdout] (Log4j2-AsyncLoggerConfig-1) at org.xnio.nio.NioSocketConduit.write( ~[xnio-nio-Final-redhat-1.jar!/:Final-redhat-1]

Steps to Reproduce

  1. Configure the authentication service for SAML 2.0 against the Shibboleth Identity Provider (IdP)
  2. Access the application using the Edge or Internet Explorer browser. Error occurs

Root Cause

A defect in Pegasystems’ code or rules. 


Apply HFix-46046.


Published February 19, 2019 - Updated December 2, 2021

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