Support Article

Bulk Action select all doesn't work with IE

SA-38242

Summary



User has bulk action capability but in Pega 7.2.2 when they click on the Select All check box of the bulk action screen, the assignments can be seen to be selected all first and then the select flags are reset to blank.


Error Messages



Not Applicable


Steps to Reproduce



Run Bulk action report with process option from user portal.

Root Cause



A defect in Pegasystems’ code or rules which is causing this issue to occur in Internet Explorer browser.

Resolution



Perform the following local-change steps:
  1. In pyBulkProcessingAssignDisplay, section which is an available rule, select the top check box, click on the gear icon.
  2. Add action "Post value" for the "Change" event above "Refresh List" action in the action tab. The results are not getting deselected after this change.

Published May 19, 2017 - Updated September 8, 2017


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