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Support Article

Bulk Action select all doesn't work with IE



User has bulk action capability but in Pega 7.2.2 when they click on the Select All check box of the bulk action screen, the assignments can be seen to be selected all first and then the select flags are reset to blank.

Error Messages

Not Applicable

Steps to Reproduce

Run Bulk action report with process option from user portal.

Root Cause

A defect in Pegasystems’ code or rules which is causing this issue to occur in Internet Explorer browser.


Perform the following local-change steps:
  1. In pyBulkProcessingAssignDisplay, section which is an available rule, select the top check box, click on the gear icon.
  2. Add action "Post value" for the "Change" event above "Refresh List" action in the action tab. The results are not getting deselected after this change.

Published September 8, 2017 - Updated October 8, 2020

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