Support Article
Bulk Actions Select all not working in IE
SA-38243
Summary
The OOTB Bulk Actions select all is not working as expected. When user clicks on ‘Select All Results’ checkbox, all the results get selected momentarily and then get deselected.
Error Messages
Not Applicable
Steps to Reproduce
- Go to Case Manger Portal and click on Bulk Actions
- Click on ‘Select All Results’ checkbox.
Root Cause
Not Applicable
Resolution
Perform the following local-change in pyBulkProcessingAssignDisplay section which is an available rule, add action "Post value" for the "Change" event above "Refresh List" action.
Published June 21, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.