Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Bulk Processing filter condition lost



When using the out of the box Bulk Processing area, if a user clicks on the ‘Select Action’ menu after filtering a column on the list of assignments, the list results refreshes again and reverts back to the unfiltered state.

Although the selected items of the list remains selected, the list returns to its previous state as it was before column filtering was done.

Error Messages

Not Applicable

Steps to Reproduce

  1. Go to bulk action process.
  2. Do column filtering on the list.
  3. Select few items from the filtered list.
  4. Click on ‘Select Action’ to perform on the selected items and see that the list is refreshed.

Root Cause

A defect in Pegasystems’ code or rules.

This is an existing issue, the fix is made in a later version. The refresh conditions are incorrect. On click of the 'Select Action' button in the "pzBulkProcessingActionSection" section, the pzBulkProcessingResultsWrapper section is refreshed . It should refresh pzBulkProcessingCheckbox.


Perform the following local-change:
  1. Save As’ the @baseclass.pyBulkProcessingSearch (‘available’ rule) to application ruleset.
    ​By default the @baseclass.pzBulkProcessingActionSection section is included in the Layout 3.
  2. Save the @baseclass.pzBulkProcessingActionSection section into application ruleset in another name (BulkProcessingActionSection) and include it instead of the pzBulkProcessingActionSection section in the @baseclass.pyBulkProcessingSearch.
  3. Change the BulkProcessingActionSection section so that the ‘Select Action’ button’s action set should refresh the section @baseclass.pzBulkProcessingCheckbox.

Published February 23, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us