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Bullets show as small "10s" in generated PDF

SA-20929

Summary



Bullets show as small "10s" in generated PDF which has been sourced by a Paragraph rule


Error Messages



Not Applicable

Steps to Reproduce



Generate a PDF with a bulleted list

Root Cause



Where you see these "10s", they are bullets (the HTML entity •)

The markup also specifically references Microsoft word styling, most notably, the Wingdings font.

Example:
"style="font-family: Wingdings; mso-bidi-font-family: Wingdings; mso-fareast-font-family: Wingdings;"


So the reason why you see "10s" instead of traditional bullets is dictated by the markup, and Pega/PD4ML honoring this markup.

Paste this bullet into Word and highlight the bullet this is what it looks like in Arial



And this is the translation when using Wingdings



Resolution



Remove the Wingdings font reference, or use the built-in rich text editor bulleted list feature.
Suggest Edit

Published March 16, 2016 - Updated October 8, 2020

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