Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Buttons not getting displayed properly in IE browser only

SA-38442

Summary



There have been some issues with UI rules in the Internet Explorer web browser as some of the options are not being displayed properly in the browser like buttons, plus icons and so on. And this is happening for SysAdmin role for Developers, but the issue does not occur in Mozilla Firefox browser.


Error Messages



Not Applicable


Steps to Reproduce



Not Applicable


Root Cause



In the load balancer (httpd.conf file) a HTTP header "Pragma:no-cache" was added, which is restricting some buttons and icons from loading, when using Internet Explorer web browser.

Resolution

Remove the changes in the load balancer (from httpd.conf).

Suggest Edit

Published July 5, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us