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Support Article

Buttons not getting displayed properly in IE browser only



There have been some issues with UI rules in the Internet Explorer web browser as some of the options are not being displayed properly in the browser like buttons, plus icons and so on. And this is happening for SysAdmin role for Developers, but the issue does not occur in Mozilla Firefox browser.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

In the load balancer (httpd.conf file) a HTTP header "Pragma:no-cache" was added, which is restricting some buttons and icons from loading, when using Internet Explorer web browser.


Remove the changes in the load balancer (from httpd.conf).

Published July 5, 2017 - Updated October 8, 2020

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