Support Article
Cache related alerts show up as urgent action items in AES
SA-23137
Summary
Seeing PEGA0022 and PEGA0023 as urgent events in Autonomic Event Services (AES) (Enterprise Health).
Error Messages
PEGA0023 - Rule Cache Enabled
PEGA0022 - Rule Cache Disabled
Steps to Reproduce
Not Applicable.
Root Cause
A defect in Pegasystems’ code or rules. These alerts are deprecated and are no longer treated as urgent.
Resolution
This issue is resolved in update release.
Upgrade to the latest available version of AES in the Pega 7 series.
Published August 23, 2017 - Updated December 2, 2021
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