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Support Article

Campaign list takes more time to load after enabling VBD

SA-70891

Summary


  The Campaign list takes a long time to load on enabling the Visual Business Director (VBD) post updating to Pega Marketing 7.4.


Error Messages


 

Not Applicable


Steps to Reproduce


 
  1. Update Pega Marketing 7.1.2 to Pega Marketing 7.4
  2. Open the Pega Marketing portal
  3. Enable VBD
  4. Click Campaigns


Root Cause



The VBD actuals period was long. Hence, the operation timed out.

Resolution

Perform the following local-change:
Set the VBD actuals period to a shorter amount of time.
Suggest Edit

Published February 20, 2019 - Updated December 2, 2021

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