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Support Article

Campaign list takes more time to load after enabling VBD



  The Campaign list takes a long time to load on enabling the Visual Business Director (VBD) post updating to Pega Marketing 7.4.

Error Messages


Not Applicable

Steps to Reproduce

  1. Update Pega Marketing 7.1.2 to Pega Marketing 7.4
  2. Open the Pega Marketing portal
  3. Enable VBD
  4. Click Campaigns

Root Cause

The VBD actuals period was long. Hence, the operation timed out.


Perform the following local-change:
Set the VBD actuals period to a shorter amount of time.

Published February 20, 2019 - Updated December 2, 2021

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