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Support Article

Campaign run fails - Failed to create output table

SA-87106

Summary



In Pega Marketing,  Campaign run fails with an error.


Error Messages



Critical - Failed to create output table: BatchOutPR129
Suspend and Update the campaign to resolve this issue. After updating, you can Restart or Skip this run.




Error in Log File:

GenerateDateTime:
RootExceptionClass: com.pega.pegarules.pub.database.BadInputException
RootExceptionMessage: No ruleset found for rule: "": code: <none> SQLState: <none> Message: <none>
TopLevelExceptionClass: com.pega.pegarules.pub.database.BadInputException
TopLevelExceptionMessage:
ThreadName: PegaRULES-Batch-38
ProblemCorrelation: ........:EXCEPTION:704cc497ef76f9c918a01a7acc3bd67

Stack: NA


Steps to Reproduce



Execute a Campaign.


Root Cause



An issue in the custom application code or rules.

When the campaign executes the standard agent, the ProcessProgramRun runs with the operator context Access Group. The 'Default destination ruleset' and 'Version' are missing in the 'Design time configuration' section of this access group.





Resolution



Perform the following local-change:

Add correct ruleset and version in 'Design time configuration' section of this access group.

Published November 29, 2019 - Updated December 2, 2021

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