Support Article
Cancel action on click of button closes entire portal
SA-65313
Summary
After completion of a case, on clicking the Cancel button to close the review harness closes the entire portal.
Error Messages
Not Applicable
Steps to Reproduce
- Launch the Case Worker portal.
- Open any case.
- Enter data and click the Save button.
- Click the Cancel button.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
In the pyCaseWorker (or section referred in specific harness) section, open the dynamic container properties and uncheck the Render As Single Page checkbox.
Published January 4, 2019 - Updated October 8, 2020
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